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TOUCHING LIVES ONE ♡ AT A TIME ✧ TOUCHING LIVES ONE ♡ AT A TIME ✧ TOUCHING LIVES ONE ♡ AT A TIME ✧
TOUCHING LIVES ONE ❤️ AT A TIME ✧
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We would love to hear from you!

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Contact Us

Are you ready for us to assist your beloved North Star with In-home care services? 

 

We are eager to serve you !

Phone:

504-830-8085

Email:

info@nortstargems.com

Address:

1901 Manhattan Blvd

Building D, Suite 110

Harvey, Louisiana 70058

Available 24/7

Daily Office Hours 9AM-5PM

Services are available 24-hours a day/Seven days a week

with 24-hour on-call supervision

To inquire about our hourly rates, please contact us at 

504-830-8085

Careers

Don't be a hard rock 

when you really are a GEM!

-Lauryn Hill 

As North Star Gems In-Home Care continue to grow, we're always looking for new team members. 

If you lead with integrity, LOVE to serve others & are ready to take this journey with us, we encourage you to apply!

Patient Care Assistants

Click Here To Apply

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Frequently Asked Questions

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Frequently Asked Questions

What is North Star Gems?

North Star Gems Elite Caregiver Placement, we don’t just provide in-home care services, we provide lifestyle experience. We provide a fully vetted, carefully matched caregiver so you don’t have to risk hiring the wrong person.

 

Our Concierge Care services are designed for families who want more than basic support. We bring comfort, organization, and peace of mind directly into the home, ensuring your loved one is not only cared for, but TRULY cared about.

 

Our placement services are dedicated to improving quality of life by providing trustworthy, high-quality caregivers who treat clients like family.

What makes your caregivers different?

We don’t just provide caregivers—we match you with a “GEM” who aligns with your loved one’s personality, needs, and preferences to create a true family-like bond.

What do you serve?

We support seniors, individuals with disabilities, and anyone who needs assistance to remain safe and comfortable at home.

Care & Services

What services do you provide?

We offer a range of non-medical in-home care services, including: Personal care assistance, companionship, meal preparation, light housekeeping, mobility support, as well as respite care services.

Can care plans be customized?

Absolutely. We work closely with families to create personalized care plans that support each client’s unique needs and goals.

Are your services available 24/7?

Yes. We provide care 24 hours a day, 7 days a week, with on-call supervision available at all times.

Caregivers & Safety

How do you select your caregivers?

Our caregivers go through a thorough screening process, including: Our placement fee covers sourcing, vetting, and matching you with a caregiver who fits your needs and personality. We also provide a 30-day replacement guarantee, so you’re not starting over if something doesn’t work out.

What if we’re not satisfied with our caregiver?

Your comfort is our priority. If something isn’t the right fit, we will quickly match you with a new caregiver.

Will we have the same caregiver every time?

We strive for consistency by matching clients with a dedicated caregiver whenever possible.

Getting Started

Do you offer free consultations?

Yes! We offer free consultations to understand your needs, answer questions, and develop a personalized care plan.

How quickly can services begin?

In many cases, services can begin within 24–48 hours after the consultation.

How do I get started?

Simply contact us by phone or through our website to schedule your free consultation.

Costs & Insurance

How much do your services cost?

Costs vary depending on the level of care and hours needed. Please contact us about personalized pricing.

Are your services covered by insurance?

We accept private pay and work with long-term care insurance providers for reimbursement when applicable.

Family Support

How do you support families?

We understand the emotional and physical challenges families face. Our goal is to provide peace of mind and be with you every step of the journey.

Can family members stay involved in care?

Absolutely. We encourage open communication and collaboration with family members at all times.

Why Choose North Star Gems?

  • Compassion-driven care rooted in love and integrity

  • Personalized caregiver matching

  • Reliable, trustworthy professionals

  • 24/7 availability and support

  • A true “family-first” approach

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